The IT Specialist role is to add a team member to support the overall operation and to service our existing and new business clients. The IT Specialist would be trained on various IT areas.
We’ll be leaning on you to design, implement and deploy best-in-class IT infrastructure to support our dynamic work environment from the building level down to the user level. Your solution should support both on-site and remote work.
Skills Required:
- Tech Savvy – Ability and passion for learning new technology and tools
- Passion for Customer Support – A drive to help end-users get what they need to do their jobs the best they can. A sense of satisfaction from assisting end-users in getting what they need on time
- Prioritization Skills – The ability to analyze support requests and prioritize them based on impact
- Discipline – The discipline to actively manage help desk tickets and internal IT tasks without getting distracted by email, chat, or other ad-hoc communication
- Ability to articulate technical solutions to non-technical users in simple and easy to understand terms • Self-motivating, requires little supervision and can hit the ground running.